Fraktpolicy

At Zyzven Naturals, we are committed to providing safe, reliable, and transparent shipping worldwide. Below you’ll find region-specific information regarding shipping methods, fees, and customs duties.

United Kingdom

Orders are shipped via Royal Mail Tracked 24 or Tracked 48.

  • Flat Shipping & Handling Fee: £5
  • Orders are dispatched within 1–2 business days.
  • You will receive a tracking number upon shipment.

United States of America

We use USPS and UPS for all US deliveries.

  • Flat Shipping & Handling Fee: $7
  • Orders typically arrive within 3–5 business days after dispatch.
  • All shipments include tracking.

Jamaica

Orders are delivered via Knutsford Express.

  • Delivery fee of JMD $700 is paid directly to Knutsford when collecting your item.
  • You will be notified when your package is ready for pickup.

European Union (EU)

We ship using the most cost-effective and reliable service: DHL, UPS, Royal Mail, or Swedish PostNord.

  • Shipping calculated at checkout based on location.
  • Sales tax and import duties are included for orders under £130.
  • Tracking is provided.

Asia & Middle East

Orders ship from our UK warehouse via UPS or Royal Mail International Tracked & Signed.

  • Shipping calculated at checkout.
  • All orders are tracked.

Other Caribbean Countries

Orders are shipped via USPS.

  • We strongly recommend using a USA forwarding address for smoother delivery.
  • Shipping fees are calculated at checkout.
  • Tracking included.

Customs & Import Duties

  • Orders outside the USA, UK, EU, and Jamaica may be subject to customs duties or import taxes.
  • These charges are determined by your local customs office and are the responsibility of the customer.
  • They are usually payable to the courier upon delivery.

Returns

  • As stated in our Refund Policy, international shipping costs are non-refundable.
  • Please ensure your delivery address is accurate to avoid delays or undeliverable orders.

If you have questions or need help with a specific region, feel free to contact our customer support team.